FAQ(Frequently Asked Questions)
Everything about plans, credits, template design and how long your files stay available. Still stuck? Email us — we answer within 24 hours.
Get started for FREE, upgrade as you grow
How does a subscription work? Do you offer any trial plan?
We provide software-as-a-service (SaaS) and are based on a monthly subscription model. Each plan comes with an included number of templates, image conversions and other features. Please look at our pricing section; you may cancel the subscription anytime.
Yes, we offer a free plan to new users, and a free plan has all the core functionality for you to evaluate. Depending on your usage, you may upgrade your plan.
I do not know any programming languages, can I use your services?
Yes, of course!
PDF – You just need to know a little bit of HTML or Markdown to create PDF. In addition, we support WYSIWYG editor for PDF creation.
Image(JPEG/PNG) – Our image template editor supports drag and drop, no CSS/HTML is required.
It’s easy to create a new template based on the templates in our template library.
Other #nocode platforms such as Zapier may come in handy if you want to incorporate automation into your project. We also offer an Airtable integration, which allows you to import data and generate PDFs or images.
if you are an advanced user with programming skills, you may integrate your apps with our REST API.
What is the easist way to design an image(JPEG/PNG) or PDF?
Image – Our drag & drop image template editor provides an intuitive interface that allows you to easily create graphic content by adding visual elements and changing the text, position, or style.
PDF – We support Markdown, HTML and WYSIWYG editor to create PDF documents.
With our integrated API console, you can preview the image or PDF instantly.
How long does it take to generate a PDF or JPEG file?
On average, it takes about 1.2 seconds to 15 seconds. The loading time may also depend on the content you are trying to generate.
What if I run out of credit?
You will receive emails when the limit hit 80% and 100% of your credit for the month.
We do not automatically upgrade plans for you, you have to upgrade your plan by logging in and clicking “Subscription” and upgrade your plan.
My image/PDF URLs will valid for how long?
For free accounts, the images will be purged after one year.
For paid accounts, the images/PDFs will continue to work for as long as you have a paid subscription.
Is download of Images/PDFs unlimited?
Yes, once an image/PDF is generated, the downloads are unlimited.
Where do you store your data?
Our data and applications are hosted with AWS (Amazon Web Services)
How do I get help?
Email us at hello@apitemplate.io and we usually reply within 24 hours.
Start generating PDFs and images from reusable templates today. No credit card, no commitment.